Help Center

FAQ

Humidors

Seasoning Your Humidor

Having trouble keeping the humidity between 65% - 70% (humidity too low) ?

What to do if the humidity is too high for too long (above 72%)?

How do I calibrate my digital hygrometer?

What level humidity should I be keeping my humidor at?

My Hygrometer is reading 20% when I don't think that's right - what should I do?

How often will I have to maintain my humidor?

How many cigars should I be storing in my humidor?

Why are CASE ELEGANCE humidors the best on the market?

Watch Boxes

Are the magnets inside your watch boxes safe for my timepieces?

Bucksaw Leather Products

How do I care for my Bucksaw Leather product?

Shipping & Returns

How long do orders take to arrive?

What happens if I need to return something?

Lighters

How to bleed and fill my lighter?