Desktop Analog Cherry Humidor

The humidor is excellent! I am completely satisfied. The quality and the price made it easy for me to pull the trigger on this purchase, and the many positive reviews about your customer service sealed the deal. The humidor shipped and arrived quickly in cardboard packaging with plastic edge protectors covering each corner. It was in perfect condition and came with all of it’s associated pieces and parts. It really does have an excellent cedar smell when you open it, and the fit of the lid is perfectly snug. I followed your online instructions for seasoning the humidor and they worked perfectly. I now have 12 quality cigars in my new humidor and I am glad that I made the purchase.

I was recently in the market for my first humidor. I enjoy cigars with friends and am by no means an aficionado. I logged onto amazon and came across this piece, which appeared to meet all of my needs. Shortly after receiving the piece, I began the seasoning process, during which, I began to speak with Case Elegance . The box itself was exactly what I was looking for - classy finish, strong cedar scent, and tight seal. However, the hydrometer seemed to be defective. The Case Elegance team worked with me to trouble shoot the issue, confirming that it was not user error. They were patient with my novice questions, responding within the hour, over Facebook Messenger, as I shared pictures/updates. When it was confirmed that it was in fact the hygrometer, they promised to send me a replacement. To my surprise, I actually received a brand new humidor! All this to say - strong customer service can make (almost) any wrong right. My inconvenience was minor, at worst, but Case Elegance went above and beyond regardless. The case, itself, was exactly what I was looking for. I could probably purchase similar quality elsewhere, but I'm hard pressed to believe I'll find this level of customer service anywhere else. This is why I will be purchasing from Case Elegance again in the future!