After 3 days at 70 degrees, I added 4 sticks to each side of humidor solution. Added 8 more 3 days later. Then it would not get to 68. I called support, their email came the next day, with 4 solutions. Followed the instructions and it’s been 69-71 on my Klaro Valet since. They have a great team. I get emails periodically asking how’s it going.
Gregory